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F.A.Q

If you have any questions that are not listed, please feel free to contact us or call us toll free at 1-866-209-1577.

Q: Do you need an account to purchase online?
A: No, you do not need an account.

Q: What is your Return Policy?
A: Please refer to our return policy page.

Q: Do you ship outside North America?
A: At the moment we only ship within Canada.

Q: What kind of payment do you accept for online orders?
A: We accept only VISA, Master Card and PayPal.

Q: Do you need a PayPal account to purchase online?
A: No, you do not need a PayPal account. At the checkout, please click 'Don't have a PayPal account' and enter your information.

Q: Is my payment information secure?
A: The website is certified PCI DSS compliant.  For more information on PCI compliance, 
please visit www.pcicomplianceguide.org

Q: How long does shipping take?
A: Please allow up to 2-3 weeks once we have received your order.  Refer to our shipping page.

Have more questions? Please contact us.